JOIN THE TEAM!
Derusha Supply is a leading distributor of quality tools, products, equipment and services for the stone trade since 1978. As a leader in North America, we offer products as well as professional technical services in several sectors including the monument industry, architectural stone, countertops, masonry, tiling and more.
We are always looking for excellente candidates. Please submit your resume to this address : work@derusha.com
ADMINISTRATIVE AGENT
JOB DESCRIPTION
As an Administrative Agent, you will play a key role in client relations, being the first point of contact and responsible for directing them to the appropriate internal resource. You will communicate in both French and English, orally and in writing.
Your mission: Respond to clients and refer them to the right resource within the company. You will also be part of the administrative team, contributing to invoice validation and processing customer payments. More specifically:
Client Request Management
- Answer client calls and emails, and transfer them to the appropriate person if needed
- Prepare deposits and record transactions in the accounting system (ERP) daily
- Participating in various special projects
Transaction Monitoring and Control
- Validate invoices on a daily basis
- Reconcile deposits
- Follow up on accounts receivable
Organizations and Collaboration
- Update and meticulously file client records
- Scan and file various documents
- Handle mail-related tasks, draft letters, prepare office supply orders, etc.
- Assist team members with administrative tasks related to sales, finance & accounting, and other needs
BENEFITS & CONDITIONS
- Friendly work environment: brand-new facilities offering a pleasant and motivating setting with a family-like, relaxed, and stimulating atmosphere
- Dynamic team: over 30 professionals contribute to the company’s success
- Understanding leadership: attentive and concerned about employee well-being
- Human and collaborative organization: we promote teamwork
- Stable schedule: 35 hours per week, over 5 days
- Full-time position, on-site only, located in Stanstead (20 minutes from Magog)
REQUIREMENTS & SKILLS
- Diploma of Vocational Studies (DEP) in secretarial, or accounting, or experience in a similar position
- 1 to 2 years of experience in a role with similar responsibilities
- Customer service experience
- Bilingualism (understanding and ability to interact in French and English, both orally and in writing) to thrive in a bilingual environment
DESIRED PROFILE
We are looking for someone who stands out through:
- Precision and attention to detail in task execution
- A dynamic, engaged, and motivated attitude
- A strong sense of organization, with the ability to manage multiple tasks simultaneously
- Service-oriented and collaborative mindset, enabling effective interaction with other departments in a dynamic and evolving environment
If you’re ready to take on this exciting challenge, don’t miss this opportunity! Send us your application and be part of our success!
All received resumes will be treated confidentially. Please note that only selected candidates will be contacted. However, we thank all applicants who express interest in Derusha Supply.